1. A goal: to allow users to move

2. Two ideas: take away the user's troubles, leaving our care

3. Three requirements:

All-weather - 24 hours hotline consultation, 24 hours repair anxious, 48 hours maintenance in place, 365 days service without intermittent;

All - to provide comprehensive advice from the product pre - sale, Kam Kan, to the sale of the design, installation, commissioning, and after - sales inspection, maintenance, maintenance services;

Professional - expert service team, professional service tools, 100% professional services to ensure quality of service.

4. Four leaks:

A record of user information and the establishment of computer files;

A non-leaked record of the user to reflect the problem and feedback to the relevant departments;

One does not leak to solve the user's problems and until the user satisfaction;

A non-leaked review of the review of the user's problems are not tracked on a regular basis.

5.Five are not allowed:

Not allowed to drink the user's water, are not allowed to smoke the user's cigarette, not allowed to eat the user's rice, not allowed to the user's ceremony, not allowed to use the user's bathroom

6. Six categories of free:

Free design - free home, according to architectural characteristics and user needs to design;

Free shipping - users order products, according to the user specified time free door-to-door;

Free installation - professional free home installation, and teach the user to use the method;

Free maintenance - more than 1,000 service outlets nationwide, regular inspection and maintenance of the user;

Free consultation - 400 free service hotline 24 hours to provide users with advisory services.

Free service - warranty period, are product quality problems and installation services, the implementation of free services.